I have seen their understanding of the Latin American marketplace and its sourcing industry. They are a great resource to reach out to for pertinent business decisions”.
Top Outsourcing Executive 2012, International Association of Outsourcing Professionals
As experts the world over have started in articles, blogs, conferences, and their own personal reflections, Latin America is an up and coming player with increasing and exponential importance for the companies who wish to globalize their resources, or collaborate with external service providers who can help them lower their costs and raise their productivity by handling their non- core business processes.
The Value Of Good Customer Experience – By Manfred Alvarez (Honduras)
It’s a service world out there! Companies that want to survive in the current market must gear up to make customer service a priority. Good service is fundamental to success. With so much competition out there, companies cannot afford to ignore the importance of serving customers well.
Dr. Vinny Caraballo is a business leader, consultant, published author and academic that is currently the head of Global Targeting (GT), an international management consulting firm. He has advised clients around the world in expanding their business, outsourcing, and integrating technology.